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SuzyQ Doughnuts


Vendor Story

Selling high demand gourmet doughnuts across multiple locations without loosing their mind.

SuzyQ Doughnuts


Vendor Story

Selling high demand gourmet doughnuts across multiple locations without loosing their mind.

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As one of Ottawa’s most popular doughnut brands, it's not uncommon to see line ups around the block at any one of SuzyQ’s three locations. Come back an hour later and you'll see a “Sold out” sign lit up on any given mid-morning weekend.


Looking to get their product into more customers, SuzyQ launched online preorders allowing customers to choose their closest location, avoid lines and guarantee their Saturday morning tasty treats.


Knowing exactly how many doughnuts to produce ahead of time boosted production and decreased unsold goods, maximizing profits and making it easier to successfully reach new clients. Talk about a hole in one.



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As one of Ottawa’s most popular doughnut brands, it's not uncommon to see line ups around the block at any one of SuzyQ’s three locations. Come back an hour later and you'll see a “Sold out” sign lit up on any given mid-morning weekend.


Looking to get their product into more customers, SuzyQ launched online preorders allowing customers to choose their closest location, avoid lines and guarantee their Saturday morning tasty treats.


Knowing exactly how many doughnuts to produce ahead of time boosted production and decreased unsold goods, maximizing profits and making it easier to successfully reach new clients. Talk about a hole in one.


Multi-location ordering

Using Pavement, SuzyQ integrated a seamless ordering system into their existing site & brand. With one click, customers can select their closest location and pre-order up to two weeks in advance.

Dynamic Scheduling

SuzyQ uses Pavement's dynamic scheduling tool to cut off orders a day in advance ensuring their production team has enough time to create the required inventory.

Production Sheets

Each night the production team utilizes Pavement’s powerful reporting tool, pulling bake sheet reports from the dashboard to input into their workflow. By removing manual counting and per order production, SuzyQ ensures every order is accounted with the click of a button.

Seasonal Menus

Famous for their seasonal Doughnut boxes SuzyQ utilizes Pavement's seasonal menus allowing them to take orders for Valentines day, Easter, & Christmas ahead of time without affecting day to day production.

On Demand Printing

Keeping front of house in step with production across multiple locations is no easy feat. On demand receipt printing mobilizes retail staff to efficiently pick and pack orders from a bake rack ensuring the freshest doughnuts are packed & delivered first.

Multi-Location ordering

Using Pavement, SuzyQ integrated a seamless ordering system into their existing site & brand. With one click, customers can select their closest location and pre-order up to two weeks in advance.

Dynamic Scheduling

SuzyQ uses Pavement's dynamic scheduling tool to cut off orders a day in advance ensuring their production team has enough time to create the required inventory.

Production Sheets

Each night the production team utilizes Pavement’s powerful reporting tool, pulling bake sheet reports from the dashboard to input into their workflow.


By removing manual counting and per order production, SuzyQ ensures every order is accounted with the click of a button.

Seasonal Menus

Famous for their seasonal Doughnut boxes SuzyQ utilizes Pavement's seasonal menus allowing them to take orders for Valentines day, Easter, & Christmas ahead of time without affecting day to day production.

On Demand Printing

Keeping front of house in step with production across multiple locations is no easy feat. On demand receipt printing mobilizes retail staff to efficiently pick and pack orders from a bake rack ensuring the freshest doughnuts are packed & delivered first.

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